Shipping and Return Policy
PLEASE NOTE:
Due to COVID-19. The Order fulfillment times and the Order delivery times are taking much longer than normal. Please be patient. We are getting everyone’s Order out. The Shipping Carriers are also experiencing significant delays in their services. We apologize for these delays, but please know that we are doing everything in our power to process every order as fast as possible.
Thank you, DGA Management
All CA residents must pay 10.25% sales tax.
Shipping Policy
All orders will ship within 2 to 3 business days unless item is out of stock which we will advise the customer.
We send most of our domestic packages using USPS First Class and Priority Mail with a usual delivery of 1-5 business days from the date shipped. Larger orders may be shipped FedEx “Ground” with an estimated delivery of 1-5 days depending on destination.
- Domestic Orders – The shipping fee for domestic Orders is calculated based on the weight and size of the package and the destination it is being shipped to. Large orders will be shipped through FedEx Ground.
- International Orders – The shipping fee for International Orders is calculated based on the weight and size of the package and the destination it is being shipped to.
Returns and Exchanges
Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can ship it back for exchange, refund, repair, or credit. All returned items must be NEW with Hang Tags still attached and must be Approved by DGA tees with a Return Authorization # (RA).
All returns must be claimed within 10 days of purchase.
If you have any questions about our guarantee,
please email us at webstore@dgatees.com, or call us at:
Tel. (562) 531-0442
Fax. (562) 531-0443
CANCEL ORDER *
Please call our Service Center or Email us
for All orders Placed Online.
Returning by mail Within the US:
Please mail back Return at your expense cheapest way possible.
Insuring your return allows you to track your parcel with the US Postal Service.
Please Note: We cannot accept CODs or courier deliveries.
Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
Please mail back All Return/Exchanges to:
DGA Tee's - Internet Dept.
Attn: Returns/ RMA# (DGA WILL ISSUE THIS NUMBER TO YOU)
7625 Rosecrans Ave., #21
Paramount, CA 90723
Also make sure to include a Note inside the package with all your Shipping Information, Phone Number and What you would like to exchange it for Example: Size & Design.
Once received we will ship out the exchange at our Expense
and email you a tracking number if an email address is provided.
Checks / Money Orders
All Checks and Money orders must be made out to DGA Tees, Inc. Also note that all checks must clear before we ship anything out, this may add a few extra days to the shipping.
Give Us Your Feedback
We are committed to providing an accessible service. If you
experience problems or have any suggestions for improvement please
get in touch with us. We do continuous improvement based on your feedback.
We try to respond to feedback within 3 business days.